Complementary information to the Credit Intermediation activity
Rua Vasco da Gama Nr.º 26, Loja 2, Infantado
2670-391 Loures
Portugal
Civil Liability
Mortgage Credit
2514148 - Hiscox S.A. Sucursal em Portugal
Valid from until
Consumer Credit
2514147 - Hiscox S.A. Sucursal em Portugal
Valid from until
Lenders with a binding agreement
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ABANCA CORPORACIÓN BANCARIA, SA, SUCURSAL EM PORTUGAL
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BANCO CTT, SA
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BANKINTER, SA - SUCURSAL EM PORTUGAL
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BANCO BPI, SA
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Caixa Central de Crédito Agrícola Mútuo
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CAIXA GERAL DE DEPÓSITOS, SA
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BANCO BIC PORTUGUÊS, SA
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NOVO BANCO, SA
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BANCO SANTANDER TOTTA, SA
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UNION DE CRÉDITOS INMOBILIÁRIOS, S.A., ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOCIEDAD UNIPERSONAL) - SUCURSAL EM PORTUGAL
Conflict Resolution Centres
- CACCL – http://centroarbitragemlisboa.pt
- CAUAL – http://arbitragem.autonoma.pt
Value restriction
The Credit Intermediary is forbidden from receiving or delivering any sums related to the formation, execution and early performance of credit agreements, under the terms of article 46 of Decree-Law no. 81-C/2017 of 07 July on the Legal Framework of Credit Intermediaries.
Supervisory Entity
Credit Intermediation activity is subject to supervision by the Bank of Portugal (website: www.bportugal.pt )
Mortgage and consumer credit related services
- Presentation or proposal of consumer credit agreements
- Consumer support, by carrying out preparatory acts or other pre-contractual management work in relation to credit agreements which have not been presented or proposed by them
- Conclusion of credit agreements with consumers on behalf of creditors
- Consultancy services
Make a complaint
In the event of a complaint, it must be submitted in the following ways:
- By filling in the complaints booklet, available at www.livroreclamacoes.pt
- Directly to the Bank of Portugal, by letter or via the website www.livroreclamacoes.pt
- Complaints can also be made in person at the company's address.
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